WorldCard
Service
 

 

  FAQ
       HOME ‹ Service ‹ FAQ
 
       Frequently Asked Questions
 

Q5: The computer can not detect device of the Ultra scanner for WorldCard software when you plug it into USB port from computer on Windows XP OS.

Answer

1. You may access following link to download the later driver.
ftp://cs0712:pen0712@ftp.penpower.com.tw/cs/WinXp32.zip
ftp://cs0712:pen0712@ftp.penpower.com.tw/cs/Winxp64.zip

2. Please try to decompress the attached zip file and use copy and past this folder(WinXp32) to under C:\Windows\Temp\
Please try to decompress the attached zip file and use copy and past this folder(Winxp64) to under C:\Windows\Temp\

3. Please go 「 Start 」->「My Computer」-> right click 「Properties」

4. Please Choose「Device Manager」

5.Please find「Other devices」-> at「600 dpi USB Scanner」 right click and choose 「update driver software」

6. Please Choose「No, not this time」and than click「Next」

7. Please Choose 「Install from a list…」and than click 「Next」

8. Please Choose「Include this location in the search」and than click「Browse」button-> choose the path 「C:\Windows\Temp\Winxp32」

9. Ultra driver installation complete.

10. Please check first if the calibration is working.

 

 

 
 
prev   top        

Penpower Technology Ltd. Copyright (c) PENPOWER All Rights Reserved.